Terms and conditions

Terms and conditions for booking rooms at Interno 45 in Matera

1. Booking Confirmation and Payment

The booking is confirmed upon receipt of a deposit equal to the cost of the first night.
Payment can be made via:
  • Bank Transfer
  • PayPal
The balance of the stay must be paid upon arrival at the property.

2. Cancellation

Cancellations can be made up to 7 days before the check-in date without penalty.
In the event of a cancellation after this deadline or a no-show, the deposit will not be refunded.

3. Tourist tax and stamp duty

A tourist tax of € 2.00 per person per night is due, payable upon check-out.
This tax is not included in the booking price.

If the total booking exceeds € 77.47, a € 2.00 stamp duty may be added to the receipt, in accordance with tax regulations.

4. Breakfast

Breakfast is included in the price of your reservation and includes:
  • 1 croissant
  • 1 hot beverage of your choice

Breakfast is served at Caffetteria Fortunello at Via Lucana 152, using the tickets provided in your room.
On Mondays, when the pastry shop is closed, breakfast is delivered to your room or refrigerator.

5. Self Check-in and Stay

Arrival and Door Opening
To open the door, guests dial +39 353 364 1611.
This number is only for the automatic door opening and is not a telephone line with an operator.

Access to the Apartment
After opening the door, guests proceed to the apartment entrance.
Information on the safe, code, and keys will be provided to guests individually based on the room booked.

Waste sorting
Waste must be disposed of in the designated recycling bins in the kitchen.
There is a small bin for general waste in the bathroom.

Kitchen
The kitchen is shared; guests are asked to leave it clean after use.

Check-out
Check-out is by 10:00 AM.

Keys can be handed over:
  • to the staff (starting at 9:30 a.m.), or
  • to the designated key holder at the entrance to the property.

Upon check-out, the following must be paid:
  • tourist tax (€2 per person per day)
  • stamp duty (€2), if applicable
  • any additional charges (e.g., refrigerator items)
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