1. Booking Confirmation and Payment
The booking is confirmed upon receipt of a deposit equal to the cost of the first night.
Payment can be made via:
The balance of the stay must be paid upon arrival at the property.
4. Breakfast
Breakfast is included in the price of your reservation and includes:
- 1 croissant
- 1 hot beverage of your choice
Breakfast is served at Caffetteria Fortunello at Via Lucana 152, using the tickets provided in your room.
On Mondays, when the pastry shop is closed, breakfast is delivered to your room or refrigerator.
5. Self Check-in and Stay
Arrival and Door OpeningTo open the door, guests dial +39 353 364 1611.
This number is only for the automatic door opening and is not a telephone line with an operator.
Access to the ApartmentAfter opening the door, guests proceed to the apartment entrance.
Information on the safe, code, and keys will be provided to guests individually based on the room booked.
Waste sortingWaste must be disposed of in the designated recycling bins in the kitchen.
There is a small bin for general waste in the bathroom.
KitchenThe kitchen is shared; guests are asked to leave it clean after use.
Check-outCheck-out is by 10:00 AM.
Keys can be handed over:
- to the staff (starting at 9:30 a.m.), or
- to the designated key holder at the entrance to the property.
Upon check-out, the following must be paid:
- tourist tax (€2 per person per day)
- stamp duty (€2), if applicable
- any additional charges (e.g., refrigerator items)